Testimonials

The key factors when searching for an insurance policy are ease of purchase; the particulars of the policy itself; the company’s customer service; dealing with claims and competitiveness of price. Moonrock’s drone insurance policy came up trumps for me on all the above counts, with their instantly available buy online policies, which had more covers than other drone policies at very keen prices along with excellent customer interface which they particularly demonstrated when dealing with a claim my company had to make.

I first came across Moonrock not long before my Flight Assessment because they were the first company to offer a Flight Assessment only policy which was a great solution to a problem that had previously existed of getting annual insurance for a period when you couldn’t use it.

Since then, I built up a camaraderie with Simon, their MD and want to thank him and the company for providing well explained and comprehensive policies underwritten by Hiscox that give my company exactly the security that you seek with insurance.

I hold Simon and the team at Moonrock in the highest regard as far as customer service goes, which is top notch. Whether by phone or email, I get the information and answers I need in a prompt and courteous manner. I felt he had my best interests in mind and thank him for the thoroughness and time spent to make sure we have the best policy for our needs.

We know from our experience of operating manned aircraft just how important it is to have all-inclusive insurance in place to cover the potential eventualities. We analysed and compared the policies from four companies before selecting the "Standard Policy" provided by Moonrock Insurance.  This was slightly more expensive than the others, but provided wider and better cover with less exclusions and overall was the best value for money.

We were also impressed by Moonrock Insurance excellent customer service and the professional advice we received regarding cover for our drone operations at sensitive locations such as active airfields.  While we always take great care to minimise the risks associated with our operations, it's reassuring to know that we've got the team at Moonrock Insurance on our side should we ever need them.

Excellent service, from my initial call to arrange the policy the Moonrock Insurance team have been extremely helpful. I've since had several projects requiring paperwork amendments or additional cover at very short notice which have always been processed in record time - 10/10

There are a number of insurers out there who will cover your drone.  They’re all, though, a bit of a muchness when it comes down to personal service and, in particular, their understanding of the industry.  What I liked about Moonrock is that they only talk drones, so they have an excellent understanding of the challenges we are facing.  Their rates are competitive and their policies have some nifty ideas - but the ‘killer app’, I think, is their drone expertise.  We’re all out there on our own trying to build our businesses, but there are very few resources where we can turn to for advice.  Simon’s knowledge of drones and the challenges we face is exemplary.  If anything goes wrong out there, I just know Moonrock will do a first class job in putting it right.

The service I received from Moonrock Drone Insurance is simply unrivalled. Clearly as passionate about the evolving drone industry as I am; the friendliness, willingness and professionalism of the staff was immediately apparent when they went above and beyond with their help, drawing from a vast wealth of knowledge within the aviation world.

The service I received from Moonrock Drone Insurance has been simply superb. From my initial conversation with their knowledgeable and friendly staff through to making policy amendments the service from Moonrock has exceeded my expectations. Always professional and fast to respond they are also the most friendly insurance company I have ever used. Oh and their policies are great too!

"If you're looking for commercial drone insurance, then please look no further.  Highline Vision is insured by Moonrock as they make the process straightforward - period!  They are both passionate about the emerging market and professional.  We will continue to use Moonrock for the foreseeable future.  Highline Vision - Photography and Film Inspired by a Vertical World.”  Alex Showell

Extremely flexible, competitive insurance from a company that understands the drone industry! 

Clare Hipkiss  UpAboveTV